Recent Why SERVPRO Posts

Local Disaster Cleanup Franchise Celebrates “Making History” at SERVPRO’s 50th Annual Convention

8/2/2019 (Permalink)

SERVPRO Celebrates 50 years in Business!

Industry leader in cleanup and restoration services welcomes a record-breaking group of franchise owners and key staff at milestone event

Speonk, NY (Grassroots Newswire) July 16, 2019 - SERVPRO of The East End's owner, Rich Fevola, recently joined a record-breaking group of more than 2,500 franchise owners, key team members, and corporate representatives at the 50th Annual SERVPRO® Convention. The event, themed “Making History,” was held from June 24-28 at the Sacramento Convention Center in Sacramento, California, where the company was founded.

“Celebrating our 50th anniversary milestone made the SERVPRO Annual Convention even more special this year,” said Fevola, owner of SERVPRO of The East End. “One of the most important benefits of attending this annual event is having the opportunity to network with and learn from other franchise owners and team members. That benefit was especially evident this year. SERVPRO’s long history as an industry leader has produced a network of experienced, seasoned professionals who have responded to emergencies across the spectrum. This knowledge base is invaluable both to our business and to the community we stand ready to serve when the unexpected happens.”

The company’s 50th Annual Convention was a celebration of the company’s history and a showcase of small business best practices and cutting-edge restoration and remediation technology. The event featured a variety of workshops and group sessions ranging across 37 different topics. Franchisees and their key staff gained knowledge and hands-on experience to help them build and grow their businesses and strengthen ties with both residents and businesses in their local communities. Highlights of the convention included a keynote address by motivational speaker Jon Gordon and an awards ceremony recognizing the achievements of top-performing franchisees.

“SERVPRO has come a long way since Ted and Doris Isaacson started the company as a painting business in Sacramento in 1967,” said Rick Isaacson, chief executive officer of SERVPRO. “In 1969, they used their cleanup and restoration background to take their new company in a different direction and never looked back. SERVPRO’s professional services network now includes more than 1,700 individually owned and operated franchises across the U.S. and Canada. Our annual convention brings this diverse group of entrepreneurs together to learn from industry experts and each other about the latest innovations in disaster cleanup, restoration, and remediation services. We are proud of each of these dedicated professionals and the world-class service they provide to their customers and their communities.”

For more information about SERVPRO of The East End, please call (631) 653-9595.


Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.


Why SERVPRO? Following are a few answers to that Question

2/18/2019 (Permalink)


Following are just a few of the answers to that Question:


At SERVPRO of the East End we treat every home and business we enter as if it were our own. One of our goals is to treat everyone and everything as you would if it was our own family going through this loss. From a small stain on your carpet to three feet of raw sewage in a basement, we will treat your loss, your property and your family with the respect, compassion, consideration and professionalism you deserve. We know how difficult and unsettling a water damage, mold infestation, fire or pest infestation can be. We make it our business to mitigate as quickly, efficiently and painlessly as possible.


At SERVPRO of the East End we know that communication is key. When you experience a loss in your home or business, you have questions. We make it our business to have our experienced staff available to answer your questions.

We will keep you and your insurance company informed every step of the way.  We work on an approval only basis.  This means that we will only do the work that you as the homeowner and/or your insurance company has approved.  We want to make sure this process is as smooth and painless as possible. 

Dry First

At SERVPRO of The East End we believe in Applied Structural Drying. In simple terms, we do not want to come into your house and just start tearing things apart. We have invested a lot of time and assets into equipment, training, and tools that allow us to dry the structure with minimal disruption.  If there is a way to extract and mitigate the damage without tearing out floors and/or walls, we have the equipment and knowledge to do it.  By doing this, we minimize the disruption to your life and keep the overall cost of the loss down.

Highly Trained Specialists

Since first opening the doors in 1967, training has been the backbone of the SERVPRO brand and the reason for our success nationwide.  At SERVPRO of The East End, this is especially important to us.  We are an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm. The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization that sets the standards for the inspection, cleaning and restoration industries. It is what most insurance companies base their standards on.  At SERVPRO of The East End, we make sure our employees meet those standards and our own.

When you call SERVPRO of the East End (631-653-9595) for your residential and commercial cleaning and restoration needs, you can trust that you are calling a leader in the industry.

SERVPRO Saves You Money!

2/15/2019 (Permalink)

SERVPRO professionals use the latest equipment in detecting hidden moisture infiltrating your home.

FACT: Restoration through mitigation is less expensive than replacing! 

The SERVPRO System saves money by Restoring rather than Replacing:

  • Emergency Mitigation Services help minimize additional property damages. 
  • SERVPRO of the East End professionals use specialized test equipment to determine hidden water.
  • Restoration versus replacement of contents saves heirlooms and money.
  • By using advanced drying techniques, SERVPRO professionals monitor and ensure your property is dried properly. 

At SERVPRO of The East End, we know how important your property and their contents are to you. We know how hard you've worked to achieve the lifestyle you have. By getting to you faster, having trained professionals taking charge, along with the right equipment, we are able to save and restore your property and furnishings, along with your peace of mind. That saves you time and money in the cost of replacing anything that may have been damaged. 

You can trust SERVPRO of The East End for any and all of your restoration needs. Call us directly at 631-653-9595 with any questions or inquiries regarding your specific concerns. 

SERVPRO is a Brand You Can Trust

2/14/2019 (Permalink)

SERVPRO of The East End is proud to be part of the SERVPRO brand, upholding the traditions, practices & procedures that are trusted for over 50 years

Serving America Since 1967

SERVPRO® Franchise Professionals have been helping home and business owners recover from water damages across the United States for over 50 years. 

Over 1,700 Franchises Nationwide

More locations means faster response. A SERVPRO® Franchise Professional will usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO® National Call Center 

The SERVPRO® National Call Center served over 500 insurance and property management companies and their clients nationwide in the last yar alone.We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year, which helps lower your insurance rates!

24-Hour Emergency Service

In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.


From large commercial environments to small residential losses, SERVPRO® Franchise Professionals understand your loss is the job that matters most! We are happy to provide references so you can feel confident that SERVPRO® is the best system to service your needs.

The SERVPRO Difference

2/14/2019 (Permalink)

The SERVPRO Difference is evident in the quality of our people, experience, training and equipment.

The SERVPRO Difference is evident in the SERPVPRO People, Training and Equipment to make it "Like it never even happened." 

The People

With over 10,000 quality teammates nationwide, SERVPRO® Franchise Professionals are available 24 hours a day, 365 days a year to help you get your property and your life back.

The Experience

SERVPRO® is a Franchise System with over 40 years of leadership in fire and water cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, commercial property managers and in one unforgettable instance, even the Pentagon.

The Training

Franchise Professionals undergo extensive water restoration training and certification. SERVPRO Industries, Inc. is an IICRC-approved school to help ensure our training meets and exceeds accepted industry standards.

The Equipment

With over 5,000,000 square feet of building space, housing over 140,000 pieces of cleaning and restoration equipment, SERVPRO® Franchise Professionals have the resources to help you take back control of your life.

SERVPRO is IICRC Certified

2/11/2019 (Permalink)

SERVPRO of The East End is an IICRC Certified Firm

What is IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of The East End

SERVPRO of The East End specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained and certified in property damage restoration and we are an IICRC Certified Firm.

We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • CCT - Carpet Cleaning Technician
  • ASD - Applied Structural Drying Technician
  • IICRC Certified Firm
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician

When choosing a business to do your cleanup and restoration, you want to choose an IICRC Certified Company.

At SERVPRO of The East End, we have been in the business of cleaning and restoring residential and commercial businesses for over 40 years. Why would you even consider trusting anyone else with your greatest investment?

Call us at 631-653-9595. 

SERVPRO has a History of Trust & Professionalism

2/11/2019 (Permalink)

SERVPRO Headquarters (& state-of-the-art equipment) Then (top) & Now (bottom). The brand is a national leader of restoration services since 1967.

“To develop a team of quality people who focus on excellent service, fairness and mutual respect.” - SERVPRO® Mission Statement

SERVPRO has been a national leader of fire, water, mold and other specialty cleanup and restoration services since it was founded in 1967. With a professional network of over 1,700 franchises, our brand has responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homeowners. Providing coverage nationally and in Canada, SERVPRO® has established trusted relationships with major insurance companies and commercial clients nationwide.

Following tremendous growth in the late 1990’s, Entrepreneur Magazine ranked SERVPRO® as the #1 Franchisor in the restoration industry every year from 2004 through 2007. In fact, SERVPRO® was ranked #25 among all franchise companies of any type in 2007.

In April 2005, SERVPRO® moved to a new 140,000 square foot facility in Gallatin, TN. The state-of the-art building houses a newly designed training facility and National Call Center.

SERVPRO of The East End is proud to carry out the mission, traditions, training and work ethic of the SERVPRO brand on the East End of Long Island. When you call SERVPRO of The East End, you can be assured of the quality service, standards, traditions and expertise the SERVPRO Brand is known for.