Recent Posts

What You Need To Know About Smoke Alarms

11/6/2019 (Permalink)

Smoke alarms are a key part of a home fire escape plan. When there is a fire, smoke spreads fast. Working smoke alarms give you early warning so you can get outside quickly.

  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Install alarms in the basement. Smoke alarms should be interconnected. When one sounds, they all sound.
  • Large homes may need extra smoke alarms.
  • It is best to use interconnected smoke alarms. When one smoke alarm sounds they all sound.
  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet (3 meters) from the stove.
  • People who are hard-of-hearing or deaf use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.
  • Smoke alarms are an important part of a home fire escape plan.

Children and smoke alarms

NFPA* is aware of research indicating that sleeping children don't always awake when a smoke alarm activates. While this research is worrisome, we shouldn't allow them to obscure the fact that smoke alarms are highly effective at reducing fire deaths and injuries.

NFPA reaffirms the value of the smoke alarms already available to protect people from home fire deaths and voice its concern about the number of U.S. households without these early warning devices. While 96% of American homes have at least one smoke alarm, no smoke alarms were present or none operated in two out of five (41%) of the reported home fires between 2003-2006. Almost two-thirds of home fire deaths resulted from fires in homes with no smoke alarms or no working smoke alarms.

NFPA emphasizes the need to continue planning and practicing home fire escape plans and to make sure everyone in a home can be awakened by the sound of the smoke alarm. NFPA suggests practicing the escape plan during which the smoke alarm is activated so all family members know its sound.

Every home fire escape plan is different, and every family should know who will - and who won't - awaken at the sound of the smoke alarm.

If someone doesn't wake up when the alarm sounds during a drill, the family should design an escape plan that assigns a grown-up who is easily awakened by the alarm to wake the sleepers, perhaps by yelling "FIRE," pounding on the wall or door, or blowing a whistle.

Plan your escape

Your ability to get out of your house during a fire depends on advance warning from smoke alarms and advance planning.

  • Get everyone in your household together and make a home escape plan. Walk through your home and look for two ways out of every room.
  • Make sure escape routes are clear of debris and doors and windows open easily. Windows with security bars or grills should have an emergency release device.
  • Plan an outside meeting place where everyone will meet once they have escaped. A good meeting place is something permanent, like a tree, light pole, or mailbox a safe distance in front of the home.
  • If there are infants, older adults, family members with mobility limitations or children who do not wake to the sound of the smoke alarm, make sure that someone is assigned to assist them in the event of an emergency.
  • If the smoke alarm sounds, get outside and stay outside. Respond quickly – get up and go, remember to know two ways out of every room, get yourself outside quickly, and go to your outside meeting place with your family.

If you have any questions or need help following damage to your property from a fire, storm or flood, call SERVPRO of The East End at 631-653-9595. We are here 24/7 to help with your emergency calls, and happy to answer any questions you may have. 

*Information provided in this blog is from the NFPA (National Fire Protection Association). For more information on NFPA, visit: 

SERVPRO of The East End is Here For Your Fire Restoration Needs

11/1/2019 (Permalink)

When the firefighters leave, it may seem like the danger has passed and your home is safe from further destruction, but without restoration professionals to help clean the smoke damage, your building may never return to normal.

While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to safely and adequately perform, and thus, this means that it shouldn’t be attempted by a homeowner on his or her own.  Our IICRC trained and certified professionals at SERVPRO of The East End should be called on-site immediately.  We will clean smoke damage and restore items affected by a fire. But we must be brought to the site as soon as possible to prevent any further damage that ongoing issues with ash residue may cause. 

The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can easily spread through the building (and everything in the building), causing nearly everything to require restoration. Our specialists at SERVPRO of The East End can identify what can and cannot be salvaged, and will safely remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, our restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.

For more information on the services that SERVPRO of The East End provides regarding water and fire damage cleanup for your commercial or residential property, visit our website at or call us today at 631-653-9595.

Four Causes of Commercial Water Damage  

10/24/2019 (Permalink)

When business owners think water damage, they usually picture a massive storm wiping out power lines, flooding offices, and shutting down their businesses for days at a time. It is true that commercial water damage is often the result of flood waters that stems from extreme weather events.

However, many business owners forget that storms and severe weather events aren't the only causes of floods and water damage.

Here are four other typical causes of water damage to commercial buildings.
1. Malfunctioning sprinkler systems
Older buildings often have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
3. Broken pipes and plumbing
Just as in a residence, if the plumbing system in your workplace fails, water damage could be the result. 
4. Backed up sewer lines

Another major cause of commercial water damage that often catches business owners by surprise is a backed up sewer line. Should the sewer line to your building back up or become damaged, the potential danger of contaminated Black Water can cause serious health effects to your employees, and ruin products and office furnishings. 
If your business has suffered commercial water damage, SERVPRO of The East End will have your building cleaned up and sanitized quickly and efficiently ‘Like it never even happened’. For answers to your questions, 24/7 emergency service by experienced IICRC trained and certified technicians, call SERVPRO of The East End at 631-653-9595.

Important Facts About Smoke Alarms

9/18/2019 (Permalink)

A working smoke alarm should be an important part of every home fire escape plan.

Smoke Alarms are a key factor in a home fire escape plan. When there is a fire, smoke spreads fast. Working smoke alarms will give you early warning so can move quickly outside to safety. 

Following are a few Safety Tips to consider when installing and maintaining Smoke Alarms: 

1. Install smoke alarms in every bedroom. They should also be outside of each sleeping area and on every level of the home. Install alarms in the basement. 

2. Large homes may need extra smoke alarms.

3. It is best to use interconnected smoke alarms. When one smoke alarm sounds, they all sound. 

4. Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working. 

5. Current alarms on the market employ different types of technology including multi-sensing, which could include smoke and carbon monoxide combined. 

6. Today's smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms. 

7. A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet from the stove. 

8. People who are hard-of-hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers. 

9. Replace all smoke alarms when the are 10 years old. 


1. A closed door may slow the spread of smoke, heat and fire. 

2. Smoke alarms should be installed inside every sleeping room, outside each separate sleeping area, and on every level. Smoke alarms should be connected so when one sounds, they all sound. Most homes do not have this level of protection. 

3. Roughly 3 out of 5 fire deaths happen in homes with no smoke alarms or no working smoke alarms. 

*information provided by the National Fire Protection Association, 

SERVPRO of The East End Helps you to Weather Every Storm

9/18/2019 (Permalink)

SERVPRO of The East End is equipped and ready to handle any size storm damage on any size property.

SERVPRO of The East End responds quickly and effectively to mitigate any storm damage you may experience, each and every time. 

When heavy rains and high winds hit hard, property destruction and loss can be devastating to home and business owners. Structural damage on exterior of your property is often followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs in an already anxiety provoking situation. SERVPRO of The East End has been equipped and ready to serve the East End of Long Island in all of their Emergency Fire, Water and Storm Damage needs for over 50 years. We deliver the help you need quickly and efficiently even when a local disaster is widespread, and we are also serving your neighbors.
Storm damage on The East End of Long Island can be overwhelming, but your fears will dissipate when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you will not have to worry that your job will take a back seat even as so many others in your area are also struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, and our local ownership means you will receive a personalized approach to your particular situation. Our motto is to make clean-up your property and make it look “Like it never even happened.” Our track record and reputation speak for itself. 
Placing your trust in SERVPRO of The East End for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your property. In the process, we also restore your and your family’s own peace of mind. Our technicians are IICRC trained and certified to restore your property back to the comfortable and comforting refuge you deserve. We will also work closely with your insurance company, ensuring that the work we do is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your immaculately restored home. 
Once you are sure that your family is safe after a major storm, your first call should be to SERVPRO of The East End. Call us at 631-653-9595 to begin the road to recovery by scheduling an inspection of the damage done with our storm damage experts.

Storm Preparation for Businesses on The East End

9/4/2019 (Permalink)

A storm causes flooding on the floor of a commercial property. To better prepare for storm damage, follow these tips from SERVPRO of the East End.

As East Coast business owners watch what effects Hurricane Dorian may have on the entire East Coast from Florida up through Massachusetts, we can only do what we are able to in order to prepare for the worst, and hope for the best. Storms of any size can wreak havoc on any property. You may not be able to avoid a flooded property, but there are measures you can take to reduce the overall impact of its damage. When storms are approaching, here are some actions to take.

1. Keep Valuables on Upper Floors

Flooding is most likely to impact the basement, garage and lower floors of your property. Therefore, it is prudent to keep irreplaceable items on an upper level. In the event your property only occupies one floor, try to keep important belongings on counter tops or on high shelves.

2. Back Up Data

While there are benefits to holding onto physical copies of documents, papers cannot be salvaged when exposed to flood water. With numerous types of software and scanning devices available, it is easier than ever to backup documents on an computer. Do this as soon as you have access to a good system. 

3. Locate Weak Points

If you live in an area where buildings are prone to flood damage, you want to ensure your business is always up to par. Have a professional come out once in a while to inspect your building’s roof, basement and gutters so that any points of damage can be addressed before the storm hits.

4. Check Your Insurance Policy

Check your insurance policy to make sure you are covered for flood insurance. Ask your insurance company about other ways you may be able to insure yourself in the event of damage. 

5. Develop a Business Continuity Plan

A component of any business plan should include continuity measures for how the business will carry on even if the physical establishment needs to close for a while. Perhaps employees can work from home until the building is safe to inhabit again. If you own a retail store, you may need to focus on online sales while the physical storefront is being repaired.

Whether you own a dry cleaner, real estate business or law practice, you need to prepare your building for impending water damage.

Take note of any professional company near you that can aid you if flood water enters your building. Call SERVPRO of The East End at 631-653-9595 should you have any other questions about your specific property. 

Tips on What to Do Following a Fire Damage

8/26/2019 (Permalink)

Knowing what to do following a fire damage can save, time and money and prevent further damage. These tips from SERVPRO of The East End will help.

Following these tips on What to Do and What Not to Do after you've experienced a Fire Damage on your property will save you time and money while you wait for SERVPRO of The East End to arrive. PREPARE, don’t panic! We got you!

Fire & Smoke Damage


  • Limit movement in the home to prevent soot particles from scattering and becoming embedded in your upholstery and carpet. Keep hands clean. Soot on hands may further transport and soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances. Follow that step by applying a light coating of lubricant to further protect these surfaces.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures
  • Change HVAC filter, and leave system off until a trained professional can check the system
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  • Do not attempt to wash any walls or painted surfaces without contacting SERVPRO of The East End.
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of The East End.
  • Do not attempt to clean any electrical appliances that may have been close to fire, heat or water without first consulting an authorized repair service which SERVPRO of The East End can provide you with.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water. (They may have been contaminated).
  • Do not turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Do not send garments to the dry cleaner. Improper cleaning may set in smoke odor. SERVPRO of The East End can assist you in cleaning any clothing, draperies, rugs, carpet or upholstery that may have been affected.

If you have any questions about fire and smoke damage, please do not hesitate to call us at 631-653-9595. SERVPRO of The East End has over 50 years of experience cleaning and restoring residential and commercial properties. We are happy to answer any of your questions. As well, we can assess and mitigate the damages your property has suffered from any fire, water or mold damage you may have had. We are on call 24/7 for all of your emergencies. Ready to make it 'Like it never even happened'.

Call SERVPRO of The East End today at (631) 653-9595.

Why You Need to Call A Water Damage Restoration Professional After A Flood

8/21/2019 (Permalink)

Flooding Waters need to be addressed immediately by our team of professionals in order to prevent further problems.

On the East End of Long Island it doesn’t take much for our homes or businesses to experience water damage from seasonal storms, coastal flooding, high tides and strong winds. It happens quickly, often and can have far reaching effects that may not always be apparent at first glance. While we might like to think we can save money from cleaning it up ourselves, that choice often leads to more expensive repairs down the line.

Here’s why you need to call in the professionals to clean up after your water damage: 

Prompt restoration services

When dealing with a flooded home or business, timing is everything. Your main concern should be to avoid secondary water damage. This is why you need to bring in a professional restoration company. We will conduct mitigation, water cleanup and drying services within a quick and efficient time span. This is because we have extensive experience, training and certification in water damage restoration. Our professionals will send multiple crew members to the site to get the work done in the shortest amount of time possible. We will also get to the root cause of the water in the home or business. If it is a supply line break or a pipe break, we will bring our plumbing partners in as well.

Mildew and Mold growth prevention

Flooded water and secondary water damage may provide a good breeding ground for mold and mildew. Flood damage mitigation professionals will conduct drying to avoid the growth of fungi and other harmful microorganisms. If mold is already present, we will use grade cleaner and disinfectants to eliminate the mold. This will prevent exposure to the mold and mold growth, which can affect your health.

Holistic help

A Water restoration company offers more than drying and water cleanup services. Our services are holistic and beneficial to the home or business owner. A flooded property comes with other issues that are subject to the flood damage. We also offer additional services such as deodorization, vent cleaning, sanitation, and content restoration. Our main objective is to restore your property to its previous condition prior to water in the home or water in the business damage. Very often, our customers have commented their property looks even better after our services than it did before. We do our best to make all of our customers happy each and every time.

Have you recently experienced water damage from a storm or flood? Call SERVPRO of The East End at 631-653-9595 for more information or to come assess the damage you may have on your property.

Local Disaster Cleanup Franchise Celebrates “Making History” at SERVPRO’s 50th Annual Convention

8/2/2019 (Permalink)

SERVPRO Celebrates 50 years in Business!

Industry leader in cleanup and restoration services welcomes a record-breaking group of franchise owners and key staff at milestone event

Speonk, NY (Grassroots Newswire) July 16, 2019 - SERVPRO of The East End's owner, Rich Fevola, recently joined a record-breaking group of more than 2,500 franchise owners, key team members, and corporate representatives at the 50th Annual SERVPRO® Convention. The event, themed “Making History,” was held from June 24-28 at the Sacramento Convention Center in Sacramento, California, where the company was founded.

“Celebrating our 50th anniversary milestone made the SERVPRO Annual Convention even more special this year,” said Fevola, owner of SERVPRO of The East End. “One of the most important benefits of attending this annual event is having the opportunity to network with and learn from other franchise owners and team members. That benefit was especially evident this year. SERVPRO’s long history as an industry leader has produced a network of experienced, seasoned professionals who have responded to emergencies across the spectrum. This knowledge base is invaluable both to our business and to the community we stand ready to serve when the unexpected happens.”

The company’s 50th Annual Convention was a celebration of the company’s history and a showcase of small business best practices and cutting-edge restoration and remediation technology. The event featured a variety of workshops and group sessions ranging across 37 different topics. Franchisees and their key staff gained knowledge and hands-on experience to help them build and grow their businesses and strengthen ties with both residents and businesses in their local communities. Highlights of the convention included a keynote address by motivational speaker Jon Gordon and an awards ceremony recognizing the achievements of top-performing franchisees.

“SERVPRO has come a long way since Ted and Doris Isaacson started the company as a painting business in Sacramento in 1967,” said Rick Isaacson, chief executive officer of SERVPRO. “In 1969, they used their cleanup and restoration background to take their new company in a different direction and never looked back. SERVPRO’s professional services network now includes more than 1,700 individually owned and operated franchises across the U.S. and Canada. Our annual convention brings this diverse group of entrepreneurs together to learn from industry experts and each other about the latest innovations in disaster cleanup, restoration, and remediation services. We are proud of each of these dedicated professionals and the world-class service they provide to their customers and their communities.”

For more information about SERVPRO of The East End, please call (631) 653-9595.


Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.


How to Get Rid of Carpet Odor from Water Damage

7/29/2019 (Permalink)

SERVPRO of The East End will have your carpets smelling fresh as clean to remove those musty smells from water damage.

Whether your home is completely covered in wall-to-wall carpeting, or you have opted just to carpet specific rooms in your house such as the bedrooms or the playroom, keeping those carpets clean and odor-free can sometimes be a challenge. Especially if you’ve suffered any kind of water damage.

Even the slightest bit of water can transform your once pristine, odor-less carpet into a hotbed of musty smells reminiscent of a high school locker room.

Following are a few conditions that may cause odors along with some useful information on how to eliminate those odors.

It Doesn't Take a Flood to Cause Carpet Odor

If you have ever experienced water damage, you know how important it is to contact water damage remediation professionals like SERVPRO of The East End quickly! With our training, expertise and equipment, we can quickly remove the water and moisture from the air, as well as start drying any carpets and rugs that may have gotten soaked. After 24-48 hours, water damage may become worse as mold begins to grow and destroy the drywall, carpets, framing, furniture, clothes, and beyond. This kind of mold damage is the worst-case scenario and will usually result in the carpeting needing to be replaced. 

In scenarios where your carpeting has a musty odor, there may be a chance of getting rid of the smell and saving your carpets from further damage. Unlike the scene above where the carpeting is completely flooded and soaked, in most situations with carpet odor, there isn't any visible water damage. There isn't water dripping down a wall or a wet carpet or a drip from the ceiling pooling on your carpet. Sometimes the carpet odor may be caused by someone spilling a cup of water or moisture from the basement floor underneath the rug. Even forgetting to hang up your bath mat after taking a bath can lead to a musty carpet odor from the bath mat. 

Why Does My Carpet Smell?

If you're paying attention, you may have noticed a constant in each of the scenarios we've discussed above. The constant is water whether it's from a dripping towel, a spilled cup, or condensation dripping off a water pipe. If your carpets get wet and are not dried quickly, they may start to smell. Going back to the bathroom, think about a damp towel. If you throw the damp towel into a pile on the ground, it may become musty after a day or two. But if you hang it up to dry, it will usually be fine the next time you use it. 

The same goes for your carpet. If the water and moisture in the carpet are not able to evaporate quickly and dry out, then it may become musty and smelly. The musty smell from your carpet is a strong indicator that mold or mildew is growing within it. If it is not treated, it can lead to premature decay and deterioration of your carpet and sub floor.

How Do I Get Rid of the Odor and the Causes of It?

If you smell an odor coming from a carpet, you can take a few steps to get rid of the odor. The first step is to absorb any excess water with a cloth or paper towel. Then open the windows or doors around the carpet to get fresh air circulating. You can then take some baking soda and apply it to the smelly area. The baking soda absorbs odors and is usually harmless to carpets. Vacuum up the baking soda after letting it sit for a day. 

If the odor persists, you can try a mixture of water and vinegar to try to eliminate the odor. Start with a mixture of one part distilled white vinegar to two parts water. You don't need to saturate the smelly area; you simply need to spray a fine mist over it and let it dry. This technique also works for fabrics like sofas and drapes.

If the Odor Persists, Call the Professionals

Ultimately, the  most effective way to get rid of carpet odors from water and mold damage is to contact SERVPRO of The East End. We have the tools, the technicians and the equipment to extract the water, dehumidify the air, and remove the odors from your carpet, carpet pads, sub floors, drywall, and framing. If you've tried everything to get rid of the odors and they keep coming back or are getting worse, you can trust SERVPRO of The East End. We will not only get rid of the odor, but we will find and address the source so that it doesn't happen again. Give us a call for all of your water, mold, and fire damage restoration needs. 631-653-9595. SERVPRO of The East End will also provide a thorough seasonal cleaning of your carpets, upholstery and drapes prior to any damage being done.