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Using local services is useful in any size water damage.

7/7/2020 (Permalink)

Person dressed in white SERVPRO PPE and blue gloves while cleaning. PPE (Personal Protective Equipment) The safety of our team comes first!

Using local services is useful in any size water damage.

SERVPRO of The East End has the resources to handle large scale cleanup and restoration as well as minor issues involving water damage. Requirements to remove water damage vary depending on the size and scale of the job at hand.

SERVPRO of The East End technicians are IICRC certified and trained to remove moisture from your home in the most efficient way possible. We provide personal protective equipment (PPE) to our team allowing them to enter a flooded property safely, even where contaminated materials like raw sewage may be present. A cleanup process and drying procedure is then established. We can work directly with your insurance company in most cases and will keep you informed every step of the way.

SERVPRO of The East End is available 24/7 for your emergency water damage needs! Give us a call for more information, (631) 653-9595.

Fire & Smoke Restoration

7/6/2020 (Permalink)

Two men with black shirts cleaning after smoke and fire damage SERVPRO of The East End is always a phone call away for your fire and smoke damage cleanup needs. 631-653-9595

Fire & Smoke Restoration

Knowing what to do after a fire or smoke damage is stressful, but that’s where we come in. Once you contact us, our team will spring into action. Every fire damage event is different, and while our highly trained team can come up with a unique solution that is tailored to your needs, the general process remains the same.

Here are the steps that are included in our process:

1. Emergency contact. When you make your initial contact with us, you will be asked a series of questions regarding the fire damage. This helps us make sure our team is dispatched with the appropriate equipment and resources.

2. Inspection and fire damage assessment. Once on the scene, the team will inspect and test adjoining rooms of the property to determine the extent of damage caused by fire, smoke and soot. This helps us determine the right plan of action moving forward.

3. Immediate board-up and roof-tarp service. There’s a pretty good possibility your window, walls and roofs will be compromised by fire damage, so we will make sure that your property is secure and protected from further damage by boarding up missing windows and walls and placing a tarp on damaged roofs.

4. Water removal and drying (if water damage is present). Fires also generally bring water damage. We begin the removal process, getting all wet items out of the structure right away. We bring in dehumidifiers and air movers to remove the remaining water and finish up the drying process.

5. Removal of smoke and soot from all surfaces. Through the use of specialized equipment and techniques, we are able to remove smoke and soot from ceilings, walls and other surfaces.

6. Cleaning and sanitizing. We will clean restorable items and structures when it is possible. Not only will they be cleaned, but we engage the use of industrial air scrubbers and fogging equipment to help remove odors.

7. Restoration. The final step in getting your property back to pre-fire condition is restoration. This can include minor repairs like replacing drywall, painting and installing new carpet, as well as possible major repairs like reconstruction of damaged areas.

The team of highly trained experts at SERVPRO of The East End is available for emergency cleanup and restoration services 24 hours a day, seven days a week. 631-653-9595

Water damage can come from many different sources.

7/6/2020 (Permalink)

Water Damage

Water damage may be slow and minor such as water spots, that may eventually worsen, or it may be instantaneous and catastrophic such as flash flooding. However it occurs, water damage is a major contributor to property loss.


Water damage can come from many different sources such as: a broken dishwasher hose, a washing machine overflow, a leaky dishwasher, broken, frozen or leaking pipes, flood waters, or overflowing bathtubs and clogged toilets.

According to the Environmental Protection Agency, 13.7% of all water used in the home today can be attributed to plumbing leaks. On the average that is approximately 10,000 gallons of water per year wasted by leaks for each US home. A tiny, 1/8-inch crack in a pipe can release up to 250 gallons of water a day.

Experts suggest that homeowners inspect and replace worn pipe fittings and hose connections (to all household appliances that use water) at least once a year. 

Have you experienced a water damage? Do you need cleanup and restoration services? SERVPRO of The East End is here to help, 631-653-9595. 

5 easy tips to help prepare you in case of a water damage.

7/6/2020 (Permalink)

5 easy tips to help prepare you in case of a water damage:

  1. Check your insurance coverage. Most renter’s or homeowners insurance policies do not cover flooding, or even a sewer backup. Find out what coverage you do have.
  2. Keep a record of all of your belongings. Take photos and keep copies of receipts and other documents for more valuable items. Keep a copy of these records online, in a waterproof safe or at another location. If you do experience water damage, it can be easy to forget about certain belongings.
  3. Take precautions to limit the risk of water damage on your property by frequently checking pipes for leaks or weakness. Pay attention to any indicators that there might be water damage. These can be the sounds of dripping water in the walls, dark spots on the ceiling, or a significant change in your water bill.
  4. Set your home or business up so that it is at less risk of damage from heavy rains or flooding by ensuring that your roof is sound. Make sure there are no cracks in the foundation. Check that the landscaping around your property is sloped to direct water away from your foundation, rather than toward it.
  5. Find a professional, like SERVPRO of The East End, that you can trust and have their contact information handy. 

3 C’s – Consult, Clean, and Certify

6/16/2020 (Permalink)

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

There are different types of water that cause damage.

6/11/2020 (Permalink)

There are different types of water that cause damage to your home or business.

SERVPRO of The East End approaches and handles each water damage accordingly.

Regardless of the type of water that has caused the damage, there is always going to be a process of cleanup and restoration that we follow. We must first remove all of the moisture and damp items so that mold will not begin to grow.

Clean Water

Much like its name, water that is free of contaminants is considered “clean” and not the type to pose an immediate threat to your health. Examples of clean water types would be water from: broken water lines, appliances, toilet tanks etc.

Gray Water

In gray water, there were be a slight amount of contaminants, and water damage cleanup and restoration from this type of water becomes a bit more complicated. It may pose a health risk, due to the fact that it will contain chemical or biological contamination.

Gray water will likely be the type of water that comes from: dishwashers, aquariums, showers, etc. Gray water can turn into black water if not treated.

Black Water

Black water is a serious matter and the most hazardous of the three classifications because it is considered highly contaminated by harmful chemicals and biological matter. This type of water includes: floodwaters containing soil and all sewage waters.

Certified: SERVPRO Cleaned – a defensive cleaning program

6/2/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. SERVPRO of The East End's defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety.

Let SERVPRO of The East End help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

The Height of Tornado Season

5/18/2020 (Permalink)

The months of April and May are notorious for the highest occurrences of tornadoes at 30% and 24%, respectively. This means we are in the height of tornado season throughout the United States. 

Ideal Conditions for a Tornado

The formation of a tornado occurs when changes in wind speed and direction create a horizontal spinning effect within a storm cell. This is then tipped vertical by rising air moving up through the thunderclouds.

At first look, you will not see the tornado’s signature funnel cloud because it will be transparent until water droplets from the storm’s moist air condense or when dust and debris are picked up. A typical tornado can grow to be 660 feet wide and will move at 10 to 20 miles per hour, although larger and faster tornadoes have been observed. Hail and intense winds of over 200 mph can accompany tornadoes.

Typically, tornadoes occur in the late afternoon, but it is vital to remember that they can occur at anytime and anywhere.

If your home or business has been damaged by a tornado, know that SERVPRO of The East End is ready and waiting to jump into action and get cleanup and restoration of your property underway.

How To Get Your Business Ready For Emergencies

5/18/2020 (Permalink)

There are various matters and tasks that must be taken care of while running a business, but one of the most important tasks to think about is emergency preparedness.

While having a plan in place is not insurance against having a disaster of some sort occur, it can still give your business a leg up where safety is concerned and at least ensure that your employees will know what to do if a disaster or emergency situation should occur.

Making a Plan

There are numerous emergencies your business should have a plan in place for, including:

  • Fire
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

Emergencies come in many shapes and forms, and it doesn’t matter if one is man-made or natural. Where there is no emergency plan for a business, you can be sure things will get chaotic quickly.

Where to Start

Consider which scenarios are most likely to occur and even those that you feel are a long shot but could still happen. After all, it’s better to be over-prepared for any worst-case scenario and not be caught off guard.

You will find plenty of online resources to help guide you through this process, including, the American Red Cross, FEMA and the CDC.

Be sure to review and practice the plan with your employees. Reviewing and rehearsing various scenarios can help ensure the process remains fresh in their minds and can help employees feel more empowered.

Disaster can strike when you least expect it, but by being prepared and having a plan in place, your business will be better suited to handle whatever Mother Nature has in store. If the worst should happen and your business is damaged, know that SERVPRO of The East End is here to help make it “Like it never even happened.”

Tornado Watch or Warning?

5/18/2020 (Permalink)

What to Do if There Is a Tornado

Tornadoes can take you by surprise and wreak absolute havoc on the areas they touch down in. While meteorologists and weather services can provide some advanced warning to potential threats, tornadoes can still occur with little to no warning at all.

Have you thought about the difference between a tornado watch and a warning? A watch is issued when the conditions are favorable for tornadoes, while a warning is issued when a tornado has been reported by spotters or indicated by radar.

If there has been a tornado warning issued for your area, it is important that you take action immediately to find safe shelter, especially if you are in the path of the tornado.

Shelter Options Include:

  • Underground options like a basement or storm shelter.
  • The lowest part of your home, in an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.
  • If you are outside, try to get to a sturdy building. Mobile homes and trailers are not a safe option.
  • If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.

It would be good if you have flashlights, a battery-powered weather radio and extra batteries available and ready to use in your selected tornado shelter at home.

When driving, if you are caught out on the road during a tornado, NEVER try to outrun it. Also, when you are taking shelter in your home, you can provide additional cover by using furniture items like couch cushions, mattresses or blankets to help keep your head and neck covered.

If your home or business has been damaged by a tornado, know that SERVPRO of North Huntington is ready and waiting to jump into action and get cleanup and restoration of your property underway.