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What To Do After a Water Damage

12/7/2018 (Permalink)

Water Damage What To Do After a Water Damage A little knowledge can go a long way in preventing serious water damage. Learn the precautions you should take to avoid major damage.

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damages occurring in your home or business is very real. Whether it is pipe damage or a weather-related issue that is the cause, it is important to arm yourself with basic knowledge in order to best deal with this type of emergency before it happens. Here are a few tips to help in the event of water damage in your home:

  • First, determine whether it safe to stay in the house
  • Make sure there are no active electrical devices or outlets immersed in or near the water
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns
  • Keep in mind that wet materials can be VERY heavy
  • Have a plumber’s phone number ready and available
  • Contact SERVPRO of The East End (631-653-9595) for complete restoration

While waiting for SERVPRO of The East End to arrive, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in the summer
  • Remove colored rugs from wet carpeting
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods
  • Don't leave books, magazines or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging

Never try to fix a broken pipe by using tape or plumbing putty. Broken pipes are a serious problem, which should be handled by a professional. SERVPRO of The East End is on call 24/7 to help home and business owners with complete cleanup. Our goal is to help you regain control and repair any damage, “Like it never even happened”. Call us at 631-653-9595.

Holiday Fire Safety Tips 2018

12/3/2018 (Permalink)

Fire Damage Holiday Fire Safety Tips 2018 Follow certain precautions this Holiday season to keep your family and home safe.

The Holiday Season is one of the most dangerous times of the year for household fires. Please take note of the following tips to reduce your own risk. 

Residential fires during the holiday season are more frequent, more costly, and more deadly than at any other time of the year. The U.S. Fire Administration (USFA) reports more than double the number of open-flame fires on Christmas Day than on an average day, and about twice as many on New Year’s Day. And when these fires occur, they do more damage: Property loss during a holiday fire is 34% greater than in an average fire, and the number of fatalities per thousand fires is nearly 70% higher. When the source of the fire is a highly flammable Christmas tree, the toll in property and lives is even greater.

To keep your household from becoming a holiday fire statistic, here are some safety tips to follow.


According to the USFA, cooking is the leading cause of holiday fires. The most common culprit is food that is left unattended. It’s easy to get distracted; take a pot holder with you when you leave the kitchen as a reminder that you have something on the stove. Be sure to keep a fire extinguisher in the kitchen that’s rated for all types of fires, and check to see that smoke detectors are working. 

If you’re planning to deep-fry your holiday turkey, do it outside, on a flat, level surface at least 10 feet from the house.


Candle fires occur at a rate that is four times higher during December than during any other month of the year. According to the NFPA (National Fire Protection Association), four of the five most dangerous days of the year for residential candle fires are Christmas/Christmas Eve and New Year’s/New Year’s Eve, with the fifth being Halloween. 

To reduce this danger, maintain at least a foot of space between the candle and anything that can burn. Set candles on sturdy bases or cover with hurricane globes. Never leave flames unattended. Before bed, walk through each room to make sure candles are blown out. For atmosphere without worry, consider flame-less LED candles.

Christmas Trees

It takes less than 30 seconds for a dry tree to engulf a room in flames, according to the Building and Fire Research Laboratory of the National Institute for Standards and Technology. “They make turpentine out of pine trees,” says Tom Olshanski, spokesman for the USFA. “A Christmas tree is almost explosive when it goes.” 

To minimize risk, buy a fresh tree with intact needles, get a fresh cut on the trunk, and water it every day. A well-watered tree is almost impossible to ignite. Keep the tree away from heat sources, such as a fireplace or radiator, and out of traffic patterns. If you’re using live garlands and other greenery, keep them at least three feet away from heat sources.

No matter how well the tree is watered, it will start to dry out after about four weeks, Olshanski says, so take it down after the holidays. Artificial trees don’t pose much of a fire hazard; just make sure yours is flame-retardant.

Decorative Lights

Inspect light strings and throw out any with frayed or cracked wires and broken sockets. When decorating, don’t run more than three strings of lights end to end. “Stacking the plugs is much safer when you’re using a large quantity of lights,” explains Brian L. Vogt, director of education for holiday lighting firm Christmas Décor. Extension cords should be in good condition and UL-rated for indoor or outdoor use. Check outdoor receptacles to make sure the ground fault interrupters don’t trip. If they trip repeatedly, Vogt says, that’s a sign that they need to be replaced. 

When hanging lights outside, avoid using nails or staples, which can damage the wiring and increase the risk of a fire. Instead, use UL-rated clips or hangers. Take lights down within 90 days, says John Drengenberg, director of consumer safety for Underwriters Laboratories.  “If you leave them up year round, squirrels chew on them and they get damaged by weather.”

Kids Playing with Matches

The number of blazes — and, tragically, the number of deaths — caused by children playing with fire goes up significantly during the holidays. From January through March, 13% of fire deaths are the result of children playing with fire, the USFA reports; in December, that percentage doubles. So keep matches and lighters out of kids’ reach. “We tend to underestimate the power of these tools,” says Meri-K Appy, president of the nonprofit Home Safety Council. “A match or lighter could be more deadly than a loaded gun in the hands of a small child.”


Soot can harden on chimney walls as flammable creosote, so before the fireplace season begins, have your chimney inspected to see if it needs cleaning. Screen the fireplace to prevent embers from popping out onto the floor or carpet, and never use flammable liquids to start a fire in the fireplace. Only burn seasoned wood — no wrapping paper.

When cleaning out the fireplace, put embers in a metal container and set them outside to cool for 24 hours before disposal. 

By following these tips, you reduce your risk of turning a celebratory time of year into tragedy.

Should you have any questions, or experience fire, water, storm or mold damage during the Holidays or beyond, call SERVPRO of The East End 24/7 and we will make it 'Like it never even happened. Our team of professionals has been serving the East End of Long Island for over 40 years. We can be reached at 631-653-9595. 

Heavy Rain Storms Often Result in Flooded Basements

11/20/2018 (Permalink)

Storm Damage Heavy Rain Storms Often Result in Flooded Basements Severe rain storms often lead to flooded basements

With all the rain storms we have recently been experiencing on the east end of Long Island, sump pumps are being overworked and overwhelmed. Some pumps may work properly and still allow water to back up in your basement or crawlspace.

If you have standing water flooding your basement, disconnect the main electrical switch or call your local fire department to do it for you! If you are concerned about the electrical safety of your basement, it's best to stay out of it and call the professionals in to help.

At SERVPRO of The East End, our IICRC certified technicians are ‘Faster to any size disaster’ and make it "Like it never even happened."

We remove the water and clean up the damage as well as monitoring the drying process. This confirms that your property has been dried properly and thoroughly.

We're regularly called to residences and businesses across the east end to clean-up the damage from recurring storms. With over 40 years of experience through every kind of coastal storm our area has experienced, we’ve seen it all! As well as cleaning it all up! Our clients know they can trust us to utilize our expertise, equipment and trained technicians to return your property to its’ preloss condition. And we will work with you and your insurance company to make sure everyone understands the process we’ve incorporated.

When water damage strikes, a fast response is critical. Day or night, East End residents and business owners can expect immediate response from us to your emergency. We are on call 24/7 for all of your emergency needs! Call us at 631-653-6565.

Holiday Cooking is a Leading Cause of Home Fires

11/20/2018 (Permalink)

Fire Damage Holiday Cooking is a Leading Cause of Home Fires Holiday Cooking is the leading cause of Home Fires

Cooking related incidents, especially around the Holidays, are the leading cause of home fires, and in most cases, they are fully preventable. Cooking fires cause more injuries than any other kind of fire. Injuries usually consist of burns or smoke inhalation.

November and December are the two months of the year when most cooking fires occur largely because of the holiday season.

Following are some safety tips you should take into account as we approach this Holiday Season:

Cooking fires are usually caused by one of the following reasons:

1 Grease or food that catch fire.

2. Faulty cooking equipment.

3. Combustible items placed too closely to a stove. 

Most of these incidents involve grease. When grease catches fires, it burns hot and fast. If it is not brought under control quickly, it spreads and causes extensive damage.

The easiest way to put out a cooking fire is to shut off the burner and place a pan lid over the pot to cut off the oxygen supply. Keep it covered until the pan cools. Taking the lid off too quickly may cause the fire to reignite. Throwing materials onto the pan such as salt, sugar, flour, baking soda or wet towels is too risky. This may spread the fire, which can lead to injury.

NEVER throw water on a grease fire.

The water will fall to the bottom of the pan, quickly convert to steam and push all the flaming liquid into the air, spreading the fire. This may also lead to serious burns on the person throwing the water on the fire.

If a fire extinguisher is available and the cook knows how to use it, they should attempt to put the fire out. Be sure to turn off the burner to remove the heat source before using the fire extinguisher.

Burning pans should never be moved.

It is tempting to pick up a pan on fire and place it in the sink or take it outside. This is not advisable as the pan is usually too hot to lift so when you grab it, you may drop it and cause the burning liquid to spread the fire.

Never leave food cooking on a stove unattended. 

Food left cooking unattended on a stove is the leading cause of cooking fires. This is not the time to read emails, take a shower, check the mailbox or visit your neighbors. The results can be fatal. When food is cooking, even at a slow simmer, it may be easy to forget how long the food has been cooking, or that you even started cooking to begin with. This may lead to the food burning, causing smoke, which then leads to smoke inhalation and fire. 

Maintain Cooking Equipment.

If a stove is having problems, it should be repaired as soon as the problem starts. Regular maintenance on the stove is a must. Keep combustible items away from the stove, and never on a stove, even when the stove is off.

Remove all pans from the stove and place in the sink, after cooking. 

Never leave dirty pans on the stove. If someone accidentally brushes up against a knob and turns on the stove or forgets to shut off the burner, there is nothing to catch fire. Pets are also known to jump on stoves and lick pans when no one is around and in the process they may also turn on a burner.

If food catches fire in the oven, the oven should be shut off and the door kept closed. If you open the oven door, you introduce more oxygen and the fire spreads. If a fire extinguisher is available, try using it after shutting off the oven and closing the door until the fire is completely exterminated. 

Children should never be near the stove when food is cooking. Create a three-foot “kid-free zone” around the stove. Place tape on the floor so children know the area to stay behind while food is cooking.

In the event of a cooking fire that cannot be controlled, leave the home and go to a safe meeting place outside and then call 9-1-1. Never attempt to go back inside the home once you have left.

Be sure to install, maintain and regularly check fire and smoke alarms. This way, if a fire occurs, you have adequate warning and know when to safely escape. 

We hope these tips help you have a safe and Happy Holiday Season. Should you have any questions, need assistance, or encounter an emergency, please do not hesitate to call SERVPRO of The East End at 631-653-9595. We are here to help 24/7 with any and all of your emergency restoration and cleaning needs.

At SERVPRO of The East End, we have been proudly serving our community for over 40 years and will continue to do so. Our trained IICRC technicians have the knowledge, training and expertise as well as state-of-the-art equipment to make it 'Like it never even happened'. 

SERVPRO is a proud Sponsor of the First Responder Bowl

10/29/2018 (Permalink)

Community SERVPRO is a proud Sponsor of the First Responder Bowl SERVPRO proudly honors First Responders as a Sponsor of the SERVPRO First Responder Bowl at Cotton Bowl Stadium, Dallas, Texas on December 26th 2018.

In a collaborative effort to honor the service and sacrifice of America’s First Responders, the annual college football game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO® First Responder Bowl! Kickoff for the newly christened SERVPRO® First Responder Bowl is scheduled for December 26, 2018 at 12:30 p.m. CST (1:30 p.m. EST) and will be televised by ESPN.

The 2018 SERVPRO® First Responder Bowl is the ninth edition of the bowl game, formerly known as the Heart of Dallas Bowl, and part of the 89-year history of games being played at Cotton Bowl Stadium.

First responders to be honored include: police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

This bowl game opportunity has evolved from the shift in SERVPRO’s strategic charitable alignment which happened last year during Hurricane Harvey. For the past several years, the SERVPRO® Brand has been aligned with the American Red Cross (ARC) in which collectively, we have contributed over $1.5 million. Our efforts helped the ARC support disaster victims in a variety of ways. During Hurricane Harvey, there was a natural tendency to want to get more involved in helping others beyond what our services provide and beyond just donating dollars. Out of this, an idea was born in the form of a campaign designed around helping First Responders who stand ready to help at any cost providing a safe society for us all. This developed into an opportunity to give back to those who protect us on a daily basis, and more specifically, to honor their hard work and dedication.

Our original efforts around supporting First Responders came in the form of tents at PGA TOUR tournaments where SERVPRO® and other national Brands provided free admission and a day of relaxation in a hospitality tent for any First Responder who wanted to attend. Last May, ESPN contacted us with an opportunity to be the title sponsor of the First Responder Bowl. This is an awesome platform for SERVPRO® to align with this group and support a great cause that is close to our hearts. 

Tickets to the SERVPRO® First Responder Bowl are on sale now. For more information, visit the website:  

Humidity Causes Water Damage in Trailers

10/26/2018 (Permalink)

Water Damage Humidity Causes Water Damage in Trailers Condensation buildups in trailers may cause serious water damage, if not addressed at an early stage.

If things are getting steamy in your RV, you would be wise to find a solution, sooner than later. 

Whether you’re camping out in the summer or winter, travelling, or if you live in your trailer year round, humidity inside your trailer can cause serious problems that lead to structural damage and health issues.

Humidity rises when the temperature changes and when you’re cooking, showering, or washing. Even your breathing at night can raise humidity levels in small enclosed spaces. In each of these cases, water vapor is released into the air. When vapor cools, condensation forms. The condensation clings to windows, settles on walls, and may even seep between joints.

If you don’t have a way to reduce the humidity; mold and mildew will form and metal structures can corrode — posing serious health risks for you and your family and reducing the life of your vehicle. Mold and mildew create a nasty smell and ruin upholstery. If the issue continues, you could end up with a termite infestation or other pests.

As an RV owner, it’s essential that you stay on top of the moisture issue.

How to Control RV Humidity Problems

In the summer, you can easily control moisture in your motor home by using an air conditioner or by increasing ventilation from opening windows. But in cooler months that’s usually not the best  solution for staying warm and comfortable.

For most recreational vehicles, the best solution is a dehumidifier. Dehumidifiers circulate air and pull out water, without changing the air temperature. Water is extracted and collected, and dry air is returned. Dehumidifiers work quickly, too — you’ll notice a difference in humidity within a few minutes.

What’s the Best Dehumidifier for an RV?

Don’t use the same dehumidifier for your trailer as you would for your house. The best dehumidifiers for recreational vehicles are small enough for your limited space and won’t be so noisy that you can’t sleep at night.

You have several types of dehumidifiers to choose for your motor home:

  • Non-electric — silent operation, lower capacity for pulling moisture
  • Electric with compressor — high capacity, some noise
  • Electric with Peltier thermal technology — high capacity, lower power consumption, quieter than compressors

Be sure to do your research and read reviews to determine what option will fit your needs best.

Beating Humidity in Storage

Mold and mildew can also grow in your recreational vehicle while it’s in storage. Covering your RV in tarps and plastic is a good preventive measure, but it also traps moisture inside. Over the course of the winter, water vapor buildup can cause mold, and you’ll have a nasty surprise waiting for you come spring.

Ventilation is the best way to prevent moisture problems when your RV is in storage. Air vent covers allow you to keep the vents open on your motor home while protecting it from foul weather. Water vapor can escape and your RV’s interior stays dry.

You should also consider using an RV cover that is specifically made for trailers. The fabric of an RV cover is waterproof and breathable to ensure water vapor doesn’t build up.

Whether you’re camping, storing your recreational vehicle, or living in it year round, protecting it against excessive humidity will help guarantee many years of worry-free adventure and memories you’ll treasure for a lifetime.

And if you do require help in remediating water or storm damage, mold or pest infestations, call SERVPRO of The East End at 631-653-9595 to mitigate the problem and make it ‘Like it never even happened.’

SERVPRO of The East End for All of Your Commercial Cleaning & Restoration Needs:

10/23/2018 (Permalink)

Commercial SERVPRO of The East End for All of Your Commercial Cleaning & Restoration Needs: SERVPRO of The East End offers businesses of every size and kind the wide range of high quality cleaning & restoration services.

Serving our local community when disaster strikes is very important to us. So is maintaining the cleanliness of your property and restoring it when unforeseen issues occur. Our services are as valuable to our commercial customers as they are to our residential customers. In fact, many of our residential customers call on us to help them with their businesses.

Following are some of the Commercial services we provide for businesses large and small:

Commercial Cleaning:

Business and property owners regularly call us to provide routinely scheduled cleanings on their properties. This helps you to maintain your high standards and satisfy your clients and guests while taking the pressure off and allowing you and your staff time to focus on other aspects of your business. Restaurants often reach out to us due to the strict standards required by the board of health. When grease builds up, or the walk-in has too much food accumulating beneath the floor grates, they call SERVPRO of The East End for a once over.

A once over is a team of people that cleans every nook and cranny, wiping it all down. It may mean trash removal, disinfecting, duct cleaning, brick cleaning, power washing and/or air quality checks. The list is extensive as we customize every detail of our service to meet the specific requirements for the job and business at hand. We insure every detail is covered to complete the job as quickly and efficiently as possible, making it ‘Like it never even happened!’

Emergency Services:

When you have an emergency, it is important that your business gets back to normal as quickly as possible with as little interruption to the business as possible. There are many reasons a business interruption may occur. But, the most common disruptions occur because of cooking or smoking accidents, electrical and heating malfunctions, arson and combustible materials. While you may not think that any of these apply to your business, cooking accidents, fires, faulty machinery, wiring and accidents of all sizes, shapes and categories may occur at any time for any reason, anywhere.

And while some of these accidents may be more inclined to happen than others, they are the top reasons for damage. We are able to help with each and every one you may experience, as well as many others that come up. Think your building is too large or small for our services? Think again as we have access to a full arsenal of resources to scale up or down based on the needs for each job.

Emergency Ready Plans:

What would you do in an emergency? Who would you call? How much thought have you given to this? And what if you are not there in an emergency? Would your staff know what to do?

We have a solution for that as well. Our ERP (Emergency Ready Plan) puts vital information at your fingertips when need it most. The ERP outlines where key shut off valves are within your building. This knowledge allows you and your staff to act fast and prevent further damage in minutes when every second counts. It also supplies everyone with immediate points of contact for starting the process of cleaning up sooner rather than later so that damage and business loss are considerably reduced than by not having a plan in place. We offer ERP’s at no cost to you! Yet, having one in place can save you thousands. Why wouldn’t you call us to schedule an ERP for your business?

Water and Fire Damage Cleanup:

While this sounds straightforward enough, there are rules that come with the proper cleaning up of water and fire damage. Rule number one with water damage: just because you cannot see it does not mean it is not there. Without the proper equipment, training and knowledge and experience, most people will not be able to tell if the area is dry or not, and to what extent that damage may be.

What about Fire Damage? Puff backs? The black soot you see on the walls? Most people don’t know to leave it alone! Here again, if you don’t have the knowledge, equipment, experience and training to know better, chances are you will clean it wrong, making the damage worse by spreading the soot or pushing it deeper into the fibers it is on. This makes it that much more difficult to safely extract. And like water damage and mold damage, there are different types of smoke damage: Wet smoke, dry smoke and protein fire residue. Each type requires different treatments and some are invisible to the eye. Because each damage is different, they each have different chemical reactions that cause the residue to react differently. It is important to understand and analyze the situation and select the right solution to remediate the damage. This will ensure that your problem is solved correctly the first time, preventing further damage, cost and time from trying to resolve the problem yourself.

Mold & Air Quality:

Water damage that is left too long causes mold. Air ducts in your home and your business need regular cleanings. Interior spaces, equipment, commercial kitchens, laundry rooms and certain types of businesses require more maintenance than others, and often require more advanced equipment and a professional team of trained and certified technicians beyond most maid services. That’s where SERVPRO of The East End comes in.


If you have experienced any kind of damage in your home or business, you can trust SERVPRO of The East End to restore your property to be ‘Faster to any size disaster’ and make it 'Like it never even happened.' Our team of IICRC trained and certified professionals are available 24/7 365 days a week. We will treat your property, family and employees with the utmost of compassion, respect and consideration, and work quickly and efficiently to minimize damage and cost. We work with insurance companies and are regularly recommended by other local businesses. We have been proudly serving our community in mitigating fire, mold, storm and water damage on the East End of Long Island for over 40 years.

Call SERVPRO of The East End at 631-653-9595 for all of your commercial and residential cleaning and restoration needs.

A Primer on Puff Backs

10/19/2018 (Permalink)

Fire Damage A Primer on Puff Backs SERVPRO of The East End is available 24/7/365 to make it 'Like it never even happened'. Call us for all of your Cleaning & Restoration needs.

As the crisp days of autumn herald in the longer, frostier days and nights of another Northeastern Winter, many of us shift from retiring the air conditioners to turning up the thermostats on our heating units. For some, turning the heat on for the first time in the season calls attention to problems with the furnace and we may end up experiencing a “puff back.”

How Does a Puff Back Occur?

A puff back happens when an oil burner doesn't immediately ignite and oil fumes are allowed to build up before ignition. This results in an explosion similar to what happens when a car backfires.  It may also occur from a buildup of debris, causing an explosion when the furnace turns on.  In either case, the explosion forces soot and debris through the furnace or the boiler's exhaust system and into your home or business.  The problem is worse with forced hot air systems as the heating ducts spread black soot into every corner of your home, with the same efficiency that they spread heat throughout your property.

Fact #1: Most puff back cleanups are covered by insurance. And the professionals at SERVPRO of The East End can clean it all up "Like it never even happened.” Our customers often tell us that their properties look and smell cleaner than it ever did before!

During a puff back event, oil based soot typically covers all areas of the property including drapes, bedding, furniture, clothing, cabinetry, ceilings, walls and floors, all of which is extremely difficult to remove. In most instances, you will know that you’ve had a puff back! But there may be times when it is harder to detect because the soot coverage can range from a light dusting to a concentrated dark appearance especially on flat surfaces like counter tops. While you may be tempted to clean the affected area yourself, we don’t recommend you do that as the "dust" will likely re-appear hours afterwards. There may or may be a strong odor in the affected rooms.  Don’t be fooled that the dust is only where you see it. It travels everywhere that the air does—into every nook and cranny. Sometimes you will find what you think are black “spider webs” in the corners of a room. These marks are actually a collection of the sticky soot. At SERVPRO of The East End, we have the appropriate equipment, knowledge, experience and training to make it ‘Like it never even happened”.

There are many reasons puff backs happen. These vary from the age of the burner, to maintenance and/or malfunction issues.

Fact # 2: The cost to repair a furnace will NOT likely be covered by insurance. 

Puff backs create an unhealthy environment for everyone and you should not touch or breathe the soot or particles that are floating through the air and landing on the surfaces of your property. Like the exhaust from a car – these particles can be a carcinogenic for us and our loved ones to be breathing in.  It's especially unhealthy for young children the elderly and pets.

Fact #3: Most oil companies can also inspect and service the boiler at your property, which greatly reduces the chances of a puff back. However, there is no guarantee against such an occurrence.

10 things you should do after a puff back:

  1. Limit movement in the home or business to prevent soot particles from becoming embedded in the upholstery and carpets.
  2. Keep hands clean so you do not spread the damage further.
  3. Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  4. Once the electricity is off, empty your refrigerator and freezer and prop the doors open.
  5. Clean and protect chrome with a light coating of petroleum jelly or oil.
  6. Wash your houseplants on both sides of the leaves.
  7. Tape double layers of cheesecloth over your air duct registers.
  8. Throw away all exposed food.
  9. Call a repairman to fix the malfunctioning furnace
  10. Call SERVPRO of The East End to clean up the soot and chemicals.

5 things you should NOT do after a puff back:

  1. Don't attempt to wash any walls, wallpaper or painted surfaces. Don't shampoo your carpet or upholstery without contacting us.
  2. Don’t use standard cleaning products that may cause further damage and may not get rid of the oil residue, toxins and odors.
  3. Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  4. Don't turn on ceiling fans or increase air circulation as this will only spread the soot around.
  5. Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor. 


If you have experienced a puff back or fire damage in your home or business, you can trust SERVPRO of The East End to restore your property to be ‘Faster to any size disaster’ and make it 'Like it never even happened.' Our team of IICRC trained and certified professionals are available 24/7 365 days a week. We will treat your property, family and employees with the utmost of compassion, respect and consideration, and work quickly and efficiently to minimize damage and cost. We work with insurance companies and are regularly recommended by local HVAC Companies. We have been proudly serving our community in mitigating fire, mold, storm and water damage on the East End of Long Island for over 40 years. 

Call SERVPRO of The East End at 631-653-9595 for all of your fire, mold, storm and water damage needs.

National Fire Prevention Week October 7-13th 2018. Look. Listen. Learn.

10/4/2018 (Permalink)

The NFPA (National Fire Protection Association) has announced that the theme for this year’s Fire Prevention Week is "Look. Listen. Learn. Be Aware - Fire Can Happen Anywhere.”

The campaign identifies three basic and essential steps we can take to reduce the likelihood of having a fire–and how to be prepared in the event there is one.

“LOOK” for places fire could start. Take a good look around your home and business. Identify potential fire hazards and see what you can do to reduce or eliminate them. 

“LISTEN” for the sound of the smoke alarm. You may only have minutes to safely escape once a smoke alarm sounds. 

“LEARN” two ways out of every room. Make sure all the doors and windows leading outside open easily and are free of clutter providing quick and easy access to get out. 

Other Suggestions Include:

Home Fire Escape Plan

Home fire escape planning and drills are an essential part of fire safety. A home fire escape plan needs to be developed and practiced before a fire strikes. This plan should include:

  • Two exits from every room in the house – usually a door and a window
  • Properly installed and functioning smoke alarms
  • A meeting place outside, in front of the home, where everyone will meet after they exit
  • A call to 9-1-1 or the local emergency number from a cell phone or a neighbor’s phone

Smoke Alarms

  • Smoke alarms detect and alert people to a fire in the early stages. Smoke alarms can mean the difference between life and death in a fire.
  • Working smoke alarms cut the risk of dying in a home fire in half
  • Install smoke alarms in every sleeping room, outside each separate sleeping area, and on every level of the home, including the basement.
  • Test smoke alarms at least once a month, using the test button.
  • Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.


  • Cooking is the leading cause of home fires and home fire injuries. The leading cause of kitchen fires is unattended cooking.
  • Stay in the kitchen when you are frying, boiling, grilling or broiling food.
  • If you are simmering, baking or roasting food, check it regularly and stay in the home.
  • Keep anything that can catch fire away from your stove top.


  • Heating equipment is one of the leading causes of home fires during the winter months.
  • Space heaters are the type of equipment most often involved in home heating equipment fires.
  • All heaters need space. Keep anything that can burn at least 3 feet (1 meter) away from heating equipment.
  • Have a 3-foot (1-meter) ‘Kid-free zone’ around open fires and space heaters.
  • Purchase and use only portable space heaters listed by a qualified testing laboratory.
  • Have a qualified professional install heating equipment.
  • Maintain heating equipment and chimneys by having them cleaned and inspected by a qualified professional.

For more information about Fire Prevention Week, fun activities educating kids, events and videos, visit the National Fire Protection Association website:


When fire strikes, you can trust SERVPRO of The East End to restore your property to 'Like it never even happened.' Our team of IICRC trained and certified professionals are available 24/7 365 days a week to be 'Faster to any size disaster'. We will treat your property, family and employees with the utmost of compassion, respect and consideration, and work quickly and efficiently to minimize damage and cost. We have been proudly serving our community in mitigating fire, mold, storm and water damage on the East End of Long Island for over 40 years. 

Call SERVPRO of The East End at 631-653-9595 for all of your fire, mold, storm and water damage needs.

The Difference Between Mold & Mildew

9/25/2018 (Permalink)

Mold Remediation The Difference Between Mold & Mildew Mold and mildew are both types of fungi that thrive indoors and should be professionally removed.

Mold and mildew are fungus brothers, but they do have a few differences. Following are some of those differences.

Like two siblings who have similar features, mold and mildew have a few similar characteristics: Both thrive in moist, warm areas where they can grow. Both grow on a multitude of surfaces, from food and clothing to your bath and shower. And they are both fungi that no property owner wants to see on their property.

But mold and mildew also have some differences when it comes to size, color and texture.

Mildew is a surface fungi that can be easily identified as a patch of gray or white fungus lying on the surface of a moist area. Mildew is easily treated with a store bought cleaner and a scrub brush.

Mold, on the other hand, can be black or green and is often the result of a much larger and deeper infestation. This type of fungus may appear "fuzzy" especially when it is found on food. It may also feel slimy in nature.

The key to treating mold and mildew is to remove it from your property. Treating it accordingly will safeguard your property damage. It is widely recommended that you hire professionals to mitigate the problem for you. Trying to do-it-yourself can often result in further damage, without fully mitigating the problem. 

At SERVPRO of The East End, our team of IICRC trained and certified professionals know how to effectively deal with mold infestations and we have been doing that on The East End of Long Island for over 40 years. We have state of the art equipment and techniques to carry out remediation tasks of any size and through any season. If you see or sense signs of mold on your property, call SERVPRO of The East End at 631-653-9595. We are 'Faster to any size disaster' and complete each job 'Like it never even happened'.