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Why SERVPRO of The East End?

3/31/2020 (Permalink)

Why SERVPRO of The East End?

When you contact SERVPRO of the East End (631-653-9595) for your residential and commercial cleanup and restoration needs, you can trust that you are calling a leader in the industry!

Communication

At SERVPRO of the East End we know that communication is key. When you experience a loss in your home or business, you have questions. Our experienced staff is available to answer your questions. We will keep you and your insurance company informed every step of the way. We work on an approval only basis.  This means that we will only do the work that you as the homeowner and/or your insurance company has approved.  We want to make sure this process is as smooth and painless as possible. 

Culture & Training

At SERVPRO of the East End we treat every home and business we enter as if it were our own. We make it our business to work as quickly and efficiently as possible. Training is the backbone of the SERVPRO brand and is the reason for our success. At SERVPRO of The East End, this is especially important to us. 

A Brand You Can Trust That's Available 24/7

3/24/2020 (Permalink)

Clock displaying 24/7 time frame SERVPRO of The East End is a trusted brand, available 24/7 for your emergency needs.

24-Hour Emergency Service

You need us fast! The sooner we arrive, the better the chance we can reduce damage and save you money. Our Team at SERVPRO of The East End is available 24 hours a day, seven days a week, 365 days a year. A trained, uniformed and well equipped technician will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

We Have Been Helping Home & Business Owners since 1967

The SERVPRO brand has been helping home and business owners recover from water damages across the United States for over 50 years. We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore, the less that needs to be replaced. This helps our clients save millions of dollars each year, which helps lower your insurance rates!

Water Leak or Damage In Your Office?

3/19/2020 (Permalink)

water damage, standing water with damaged content SERVPRO of The East End is here to make it "Like it never even happened."

There are hidden dangers that lie within your business's walls that you need to pay attention to. Leaking and blocked appliances may not seem like a major concern, but a little leak can cause a lot of damage to your business. Here are a couple of tips:

Mark Your Calendar

When you purchase appliances, make sure you write down the expiration dates and recommended replacement dates on their parts and hoses. 

Don't Put it Off

When you find the problem, fix the problem. Replace a leaky hose, or call a plumber to clear the blockage in your drains and sinks.

Call SERVPRO of The East End

If you find a water leak or water damage in your office, make sure you call the professionals at SERVPRO of The East End, 631-653-9595. We can work directly with your insurance company and we do our best to eliminate any down time for your business!

Storm Tips - Before And After A Storm

3/19/2020 (Permalink)

Storm Tips - Before And After A Storm

Before:

  • Lawn furniture, toys, tables, and chairs should all be brought inside or stored away. Secure or store your grill.
  • Remove any solar-powered ground lights.
  • Remove any window air conditioners from the windows.
  • Close all of your windows and doors.

After:

  • Electricity and water are a deadly combination. If you have to walk through water to turn off the circuit breaker, call your power company to shut off the power.
  • If you are unsure of the best and safest way to shut off the power, call your local fire department.
  • To mitigate any further damage to your valuables, raise any items up off of the floor and out of the water.

SERVPRO of The East End is here to help! Our IICRC trained and certified technicians have the training, experience, knowledge and equipment to make it "Like it never even happened." 

24/7 Emergency Storm Response

3/19/2020 (Permalink)

Sand bags stopping flood water SERVPRO of The East End is here to help 24/7!

24/7 Emergency Storm Response

When storm damage strikes, a fast response is critical. Day or night, SERVPRO of The East End residents and business owners can expect immediate response from us. We are on call 24/7 for all of your emergency needs! 

SERVPRO of The East End is here to help remove the water and clean up the storm damage as well as monitor the drying process. This confirms that your property has been dried properly. We are regularly called to residences and businesses across the east end to clean-up the damage from storms. We’ve seen it all and we've cleaned it all! We will work with you and your insurance company to make sure everyone understands the process we’ve incorporated.

Water Damage Tips

3/19/2020 (Permalink)

Water Damage Tips

Plumbing issues

Water damage is often caused by plumbing issues. It’s important to inspect the plumbing systems on your property at least once a year to ensure that there aren’t any problems with hoses or pipe joints. If your water bill is unusually high, that might be an indication of an undetected leak. 

Washing machine leaks

Unless you’re doing laundry, you probably don’t think twice about your washing machine. But if it breaks down, the results could be catastrophic. For example, if the supply hose is damaged or has a faulty connection to the wall or washing machine, more than 600 gallons of water could potentially spill out within an hour. Take care of your washing machine and your washing machine will take care of you.

Aging water heaters

Water heaters have a shelf life. You can wait until your water heater starts leaking to replace it. But if you’re being proactive about avoiding water damage, you should replace it every 10 years. A tank-less water heater can last for as many as 20 years.

Inclement weather

If your property isn’t weatherproof, a bad snowstorm or rainstorm could damage your roof, walls and ceiling. Make sure your property is ready for inclement weather by ensuring that your rain gutters and downspouts are clean. Inspect roofs annually. 

SERVPRO of The East End

For as many precautions as property owners can take to prevent water damage, they still occur. SERVPRO of The East End is here to help!

We are Cleaning Experts

3/17/2020 (Permalink)

Male chemist holding professional cleaning product, Serproxide. SERVPRO of The East End is always here to help!

SERVPRO is Here to Help during this time of need!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of The East End, 631-653-9595

What Is The IICRC?

3/17/2020 (Permalink)

What Is The IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals. The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. 

Restoration fields change rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace. Every five years, the standards are reviewed and updated.

Trusted and Professional Network

3/17/2020 (Permalink)

Male employee and female homeowner SERVPRO of The East End is available 24/7. We are always here to help!

Trusted and Professional Network

With a trusted and professional network of over 1,700 franchises, SERVPRO has responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homeowners. Providing coverage nationally and in Canada, SERVPRO has established trusted relationships with major insurance companies and commercial clients nationwide.

Entrepreneur Magazine ranked SERVPRO as the #1 Franchisor in the restoration industry every year from 2004 through 2007. In fact,  SERVPRO was ranked #25 among all franchise companies of any type in 2007.

In April 2005, SERVPRO moved to a new 140,000 square foot facility in Gallatin, TN. The state-of the-art building houses a training facility and National Call Center.

SERVPRO of The East End is proud to carry out the mission, traditions, training and work ethic of the SERVPRO brand on the East End of Long Island. When you call SERVPRO of The East End, you can be assured of the quality service, standards, traditions and expertise the SERVPRO brand is known for. 

Fire Safety Tips

3/17/2020 (Permalink)

  1. Get Rid of Fire Hazards

Every electronic item producing heat should be kept at least three feet away from anything flammable.  Space heaters and electric blankets should be turned off when not in use.

  1. NO Smoking in Bed & Extinguish Candles

Smoking in bed is dangerous because of the possibility of hot ashes igniting flammable bedding.  It is also important to make sure all candles are extinguished when unattended.

  1. Make Sure Your Children Are Informed

Talk to your children about the importance of not playing with fire. You can take an additional precautionary step by keeping all matches and lighters stored high and out of reach or locked up in a place that your children cannot access.

  1. Check Your Smoke Alarms

Be sure you have working smoke detectors on every floor of your home and inside and outside of every sleeping area.  Check these monthly to ensure the batteries are working. Replace smoke detectors every 10 years.

  1. Make a Plan

Discuss your outside meeting spot with your family and devise an escape plan.  This escape plan should be practiced at least twice a year.

Need help with a fire damage or puff back you couldn't prevent? Call SERVPRO of The East End at 631-653-9595. We are always here to help!